Shipping policy

Shipping Policy

🌍 Shipping Locations

We ship worldwide! Our primary fulfillment center is based in the United States, allowing us to serve both domestic and international customers efficiently.

🚚 Order Fulfillment

All products are made to order. Once your order is placed:

• Fulfillment takes: 2–5 business days

• Shipping begins after fulfillment.

📦 Estimated Delivery Times

Please note: These are estimates only. Delays can occur due to customs, postal service issues, or seasonal volumes.

💵 Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

❗ Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes once the shipment reaches your country. These charges are not included in the product price or shipping fees and are the responsibility of the customer.

📬 Order Tracking

As soon as your order ships, you'll receive a tracking link via email. Please allow 24–48 hours for tracking info to update.

🛑 Shipping Delays

We are not responsible for shipping delays caused by:

• Carrier issues

• Customs clearance

• Incorrect shipping information

If you have questions about your order or shipping, feel free to reach us at support@hatzon.com.